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TALK TO US

For any order inquiries or to place your order with us,

contact us using the contact details or use the order form.

 

​E-MAIL

enquire@maddesignsci.com



PHONE

Tel: +682 24094

(Please note there is a charge for international callers)

​ADDRESS

Tapi Shopping Centre, Inave, Arorangi,
Rarotonga, Cook Islands

Frequently asked questions

Payment Terms


We are currently working with our bank to obtain a payment gateway to our rarotonga account. In the meantime, payment can be made by credit or debt card (that visually has VISA or MASTERCARD logos on it) and processed through EFTPOS terminal here in rarotonga. We will need to get your card number and expiry date ONLY. We are in negotiation with PayPAL for online & credit card payment facilities. Customers will be advised when the online facility is available. Thank you for your patience.




Exchange & Refund Policy


EXCHANGE - All product should be returned undamaged with the MAD Designs tags and original packaging within 3 business days after you purchased your product in order to exchange it. Any damaged product/item willl not be accepted for exchange. REFUND - NO Refund is accepted.




Shipping policy


All parcel are shipped through postal service and will take 3-5 business days for delivery. We will also register the parcel and you will get a tracking number for you to track your parcel through nz post site. Postage are charged by the weight of the product





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